Contact TBS Customer Service
TBS Phone Numbers and Emails
Toll-Free Number:
-
(844) 356-7875DMCA Inquiries
Customer Service:
-
(404) 885-4538
-
(404) 885-0758
General Info:
-
(404) 827-3111Closed Captioning
TBS Emails:
General Info
Closed Captioning
Legal
DMCA Inquiries, Privacy Inquiries
Media
Contact Information
TBS Website:
TBS Help Center:
Corporate Office Address:
TBS Interactive Group, Inc.
1050 Techwood Drive
Atlanta,
Georgia
30318
United States
How Good is TBS's Customer Service?
Summary of TBS Customer Service Calls
445
TOTAL
CALLS
CALLS
00:51
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TBS?
Product/ Service Question:
- “Cable not working”
- “Some of my channels don't work”
- “I have some ideas about the stat box for the game”
Request for Information Question:
- “To find out to get set up to watch baseball series”
- “Question on program”
- “Question about app”
Payments and Charges Question:
- “They charge me $30 for a subscription and it doesn't work it hasn't been on all day I was promised to call back and no one called back”
- “You charge me $200 more than the bill”
- “Fraud”
Account Question:
- “Subscription”
- “Blocked NCAA games on Spectrum”
- “I want to sign up”
Staff Question:
- “Service issue”
- “Need to get service”
- “Need to stop service”
Activation/ Cancellation Question:
- “Unsubscribe”
- “Need to activate tbs”
- “Trying to subscribe”
Shipping and Delivery Question:
- “Where is the braves game”
- “My package has not arrived. And i payed for 2day shipping”
- “Want to add you to my xfinity package”
Website/ Application Question:
- “The application is not accepting on my account”
- “App not working”
- “TBS app problems”
Return/ Replace Question:
- “Replacement product”
Other Question:
- “Bad call”
- “Im tired of the narrative while im watching”
- “Too much narrative on shows”
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TBS