TBS Phone Numbers and Emails

Toll-Free Number:

  • (844) 356-7875
    DMCA Inquiries
Send Message

Customer Service:

  • (404) 885-4538
  • (404) 885-0758

General Info:

  • (404) 827-3111
    Closed Captioning

Headquarters:

  • (404) 827-1700

Legal:

  • (833) 967-7829
    Privacy Inquiries

TBS Emails:

General Info
Closed Captioning
Legal
DMCA Inquiries, Privacy Inquiries
Media
turner.info@turner.com
Is this your business?
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PissedConsumer Club

Contact Information

TBS Website:

TBS Help Center:

Corporate Office Address:

TBS Interactive Group, Inc.
1050 Techwood Drive
Atlanta, Georgia 30318
United States

TBS Rating Based on 79 Reviews

Rating details

1.7
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Coverage Area

Rating stats

Rating trend

How Good is TBS's Customer Service?

Jullie Atj
Jullie Atj
Feels Disappointed | Mar 05, 2024

I was after the friends sitcom series that TBS had so I paid for the subscription the address it by sending an email with a phone number and that person was able to tell me that TBS no longer has friends as a sitcom but Max and Hulu do they replaced the app as promised and resolved the issue thank you for your watchdog abilities

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Dale B Kiy
Dale B Kiy
Feels Disappointed | Oct 24, 2023

When I tried to reach the telephone number, I got asked a bunch of pertinent questions. Then when I thought the number would be shown, I was asked to subscribe to something for $1! What a bunch of crap! I wanted to talk to someone, not pay for some crazy subscription! Luckily I was able to converse in a chat format.

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Jonell Ape
Jonell Ape
Feels Disappointed | Jul 21, 2023

Because I was scammed. And was charged $100.

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Mckell Xmu
Mckell Xmu
Feels Disappointed | Jul 20, 2023

I had a problem. It was fixed within 5 minutes

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Armando C Hef
Armando C Hef
Feels Disappointed | Jun 24, 2023

Bad no one has contacted me yet

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Victora Bmn
Victora Bmn
Feels Neutral | Feb 24, 2023

Good good good good service

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Summary of TBS Customer Service Calls

445 TOTAL
CALLS
00:51 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TBS?

Product/ Service Question:

  • “Cable not working”
  • “Some of my channels don't work”
  • “I have some ideas about the stat box for the game”

Request for Information Question:

  • “To find out to get set up to watch baseball series”
  • “Question on program”
  • “Question about app”

Payments and Charges Question:

  • “They charge me $30 for a subscription and it doesn't work it hasn't been on all day I was promised to call back and no one called back”
  • “You charge me $200 more than the bill”
  • “Fraud”

Account Question:

  • “Subscription”
  • “Blocked NCAA games on Spectrum”
  • “I want to sign up”

Staff Question:

  • “Service issue”
  • “Need to get service”
  • “Need to stop service”

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “Need to activate tbs”
  • “Trying to subscribe”

Shipping and Delivery Question:

  • “Where is the braves game”
  • “My package has not arrived. And i payed for 2day shipping”
  • “Want to add you to my xfinity package”

Website/ Application Question:

  • “The application is not accepting on my account”
  • “App not working”
  • “TBS app problems”

Return/ Replace Question:

  • “Replacement product”

Other Question:

  • “Bad call”
  • “Im tired of the narrative while im watching”
  • “Too much narrative on shows”

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